1. Introduction

 

Welcome to the Privacy Policy of The Letters That Were Never Sent .
This document explains how we collect, use, and protect the personal information of individuals who visit our website or purchase our digital products. It also provides information on how users can unsubscribe from communications or request the deletion of their personal data.

We are committed to handling personal data responsibly and in accordance with applicable data protection laws, including the LGPD and GDPR where applicable.

 

2. Collection of Information

 

2.1 Personal Information

 

When you purchase The Letters That Were Never Sent or interact with our website, we may collect personal information such as:

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• Name

• Email address

• Billing information (processed securely via Digistore24)

 

This information is used solely to deliver the product, provide customer support, and communicate essential updates related to your purchase.

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2.2 Usage Data

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When you visit our website, certain non-identifying information may be collected automatically, including:

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• IP address

• Browser type

• Operating system

• Pages visited and time spent

• Date and time of access

 

These data are used for analytical purposes only, to improve the performance, security, and usability of the website.

 

3. Use of Information

 

 

The information collected may be used for the following purposes:

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• Delivering digital products and related services

• Communicating with you regarding your purchase or support requests

• Improving and optimizing our website and content

• Sending essential updates related to the product

 

We do not use personal data for aggressive marketing practices.

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4. Sharing of Information

 

 

We do not sell, rent, or trade your personal information.

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Your data may be shared only in the following cases:

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• With Digistore24, which securely processes payments and manages refunds

• When required by law or legal obligations

• With trusted service providers strictly necessary for product delivery or technical operation

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All partners are required to comply with applicable data protection standards.

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5. Unsubscribe and Data Removal

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If you do not wish to receive communications from us or want your personal data to be deleted, you may request this at any time.

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To unsubscribe or request data deletion, please contact us at:

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📧 autoradanicaroline@gmail.com

 

Upon request, your personal data will be removed from our records, except where retention is legally required.

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6. Security

 

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, please note that no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

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7. Your Rights

 

 

You have the right to:

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• Access the personal data we hold about you

• Request correction or updates to your data

• Request deletion of your personal data

• Object to or restrict the processing of your data

• Withdraw consent at any time

 

Requests related to these rights can be made via the contact email provided below.

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8. Contact Information

 

 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

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Email: autoradanicaroline@gmail.com

 

Business Address:
Alameda Eduardo Prado, 282
Campo Elíseos – São Paulo – SP
CEP 01218-012
Brazil